Frequently Asked Questions
Everything you need to know about shopping at Petite Pet Shop.
How do I ensure the clothing fits my pet correctly?
Each product page includes a detailed size guide. We recommend measuring your pet's neck circumference, chest girth, and back length. If your pet is between sizes, we suggest choosing the larger size for maximum comfort.
What is your return policy for pet apparel?
We offer a 30-day return policy for unworn items in their original packaging. For hygiene reasons, items must be free of pet hair and odors to be eligible for a full refund.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. International orders can take between 7-14 business days depending on the destination and customs processing.
Are the materials used safe for pets with sensitive skin?
Yes, we prioritize high-quality, breathable fabrics like organic cotton and hypoallergenic blends to ensure your pet stays stylish without any skin irritation.
How should I wash my pet’s new outfit?
To maintain the quality of the fabric, we recommend hand washing in cold water or using a gentle machine cycle inside a mesh laundry bag. Always air dry unless the care label specifies otherwise.
Do you offer wholesale or bulk discounts for pet influencers?
We do! Please contact our partnership team via the 'Collaborate' page to learn more about our tiered pricing for bulk orders and influencer brand ambassador programs.